Shipping and Returns

All orders:

After checkout, once the order is confirmed we will send you a confirmation email. You will receive a follow-up email as soon as the item is shipped with tracking. Due to the high demand for items, orders will be fulfilled in the order they are received.

DOMESTIC SHIPPING: We ship Domestic orders using USPS. We offer free shipping on all orders over 100$ and these will be sent out using USPS Priority.

INTERNATIONAL SHIPPING: All orders outside the US will be shipped using DHL. Shipping rates are calculated by DHL and the international flat shipping rate is good for apparel only and under 15 lbs.

CUSTOMERS ARE RESPONSIBLE FOR CUSTOMS, TAXES, AND DUTIES.

Shipping & Handling will take approximately 5-7 BUSINESS days ( Please note these do not include weekends & holidays ). Any order placed on Friday after 11 am PST will be sent out on the following Monday.

 

Returns:

If you are not 100% satisfied with your purchase, you can return your order for a full refund within five (5) days of the delivery date.

Please Email info@mednokta.com to begin your return. Do not return until approved. Once approved we will cover return shipping costs.

The returned items must be in resaleable condition: unworn, unused, unwashed, and in the original packaging with all original tags attached.

Please note: The amount refunded does not include any outbound shipping paid on the original purchase.

Once your return is received and inspected by our staff (usually within 72 hours of receipt), your refund will be processed and automatically applied to your original method of payment within 7 business days.


Depending on your credit company, it may take an additional 3-10 business days after your credit is applied for it to post to your account.

Exchanges are not available for online purchases. If a different size or color is desired, simply return the original item(s) for a full refund and place a new order for the item(s) you’d like.

RETURN PACKAGE ADDRESS:

Med. Nokta
1611 N. Formosa Ave, Unit 211
Los Angeles, CA, 90046